Frequently Asked Questions

Frequently Asked Questions

 

1.  What is the best way to contact Mini's Wigs?

I can be contacted via phone, I will return your call at my earliest availability.

I can be contacted via email: info@miniswigs.com.au;

I can be contacted via Facebook messenger;

I can be contacted via the contact page on the website.  I will respond to any queries as soon as I am able too.

 

2.  Am I able to view the wigs and toppers to check the quality?

Yes, most definitely.  Please reach out to arrange an appointment.

 

3.  I had a look at your website there are some styles I like can I book an appointment to try some of them on?

 Yes, most definitely, please reach out to arrange an appointment time.

 

4. I love this style but it is not in stock in the colour I like, can you order it in for me in the colour I like?

Yes, I can, please contact me to place this request and arrange this.

 

5.  I like this wig but it says it's available to order, what is the order timeframe?

 The breakdown of order time is:  1 - 2 days for order processing, followed by 5 - 15 business days for delivery.

 

6.  What is the difference between a wig and a topper?

A topper is more lightweight than a wig and covers the top section of your head, it is secured with clips, and you wear your hair out with it.  Whereas a wig will fit over your entire head with your hair tucked in for a more secure fit.

 

7.  Do you have men's styles?

Yes, I do have men's styles.

 

8.  What are your wigs made of?

Synthetic Hair: Synthetic fibre that is a mix of PVC and modacrylic fibres.;

 Heat Defiant Hair:  Are made with a New Futura® heat-friendly fibre that can withstand heated styling tools up to 160°;

 Human Hair:  Is made of Remi Human Hair collected from a hair donor with the cuticle still intact and running in the same direction making the hair silky smooth.